| Stakeholder | Communication method |
|---|---|
| Investor | Hold annual general meetings, hold quarterly board meetings, disclose major information according to regulatory requirements, regularly publish financial reports and annual reports, and disclose information on the official website. |
| Customer | Customer satisfaction surveys, complaint management system, business teams, customer service hotlines and email, reviewing the achievement of quality objectives through periodic management review meetings |
| Employee | Announcements of rewards and disciplinary actions, training courses, regular meetings of the welfare committee, regular labor-management meetings, employee communication channels |
| Supplier | Periodic review reports or communication meetings, occasional factory visits, audit management |
| Government agency | Regulatory seminars/workshops organized by the competent authority, official directives and circulars from the competent authority |
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